This woman doesn't have a clue, but the man who is defending him (Alan Light, editor of Spin magazine) has it pretty much spot on. She can't understand why Eminem is considered talented and his explanation is perfect, but she is still sceptical. 10 years later it's great to see the table turned and now people like her would be laughed at.
Starts at 2:10 and goes until about 5:25