My computer's screwed

[Requiem]

Here's the problem....
Computer works fine until log in screen. I get a dwwin.exe error, and a drwtsn32.exe error. And if i try and close out of it, it creates a chain of error messages and prevents me from doing ANYTHING. Task manager won't come up either, and when i hit ctrl, alt, delete, my computer starts making noises

ALL HELP will be appreciated, all my files are on that computer. including my new music that i was about to post on TR.

[embm]

oh no tat sounds awful
all i kno is wen my old laptop was makin noises best buy said tat its the hard drv
the hard drv is dyin esp since i had overloaded the memory wit files
im sry u def need 2 take 2 a prof
wat kind of noise is it?

[Requiem]

oh no tat sounds awful
all i kno is wen my old laptop was makin noises best buy said tat its the hard drv
the hard drv is dyin esp since i had overloaded the memory wit files
im sry u def need 2 take 2 a prof
wat kind of noise is it?

its my desktop, and when it makes noise its like a continuous series of beeps. like 1 long, 3 short, 1 long, 4 short. and keeps going

[embm]

yea it sounds like mine
so u cant go 2 ur files 2 back them up?
cuz tats wat i did i tried tat
mine i was able 2 turn it on & work but after like 10 min it made noises & froze
def go 2 best buy

[Requiem]

yea, i think i'm just gonna let them rescue my files, and then i'm probably gonna dump the harddrive

[DelinQuent]

a dying hard drive typically doesn't cause beep codes (the series of beeps your seeing). A dying hard drive will usually result in blue screen errors along with an extremely slow boot. Sounds to me like you have either bad RAM or a virus.

care to do a teamviewer session? i can connect to your PC remotely and do a virus scan for you, it may fix your problem.

BTW, i work at Best Buy for Geek Squad. They'll charge you $99 for any data under 9.4GB and 149.99 for anything over.

If you wanna let me give a whack at it go to http://teamviewer.com/index.aspx and download Teamviewer, install it and IM me on AIM at DelinQuentisDQ and i'll do what i do and hopefully get you all fixed up.

[Requiem]

a dying hard drive typically doesn't cause beep codes (the series of beeps your seeing). A dying hard drive will usually result in blue screen errors along with an extremely slow boot. Sounds to me like you have either bad RAM or a virus.

care to do a teamviewer session? i can connect to your PC remotely and do a virus scan for you, it may fix your problem.

BTW, i work at Best Buy for Geek Squad. They'll charge you $99 for any data under 9.4GB and 149.99 for anything over.

If you wanna let me give a whack at it go to http://teamviewer.com/index.aspx and download Teamviewer, install it and IM me on AIM at DelinQuentisDQ and i'll do what i do and hopefully get you all fixed up.

u work for geek squad? sick ass man, but i can't even get past the log-in screen on the computer...
what's ur msn, i can give u the full description of whats going on

[DelinQuent]

yeah, i work for geek squad.

you can't get past the log in, can't open task manager, that screams virus to me.

what you wanna do is shut the computer off. turn it on and start hitting f8 repeatedly until you get to the option to enter safe mode. choose "Safe Mode with Networking". This should allow you onto the computer with internet access enabled. From there do a google search for "MalwareBytes" click the first result and download the free tool. then install it and run a full scan with it. It'll take a little while to scan, but there's a good chance it'll find your virus and remove it.

EDIT-Don't have MSN, sorry.

[embm]

hey DelinQuent
tats awesome u work 4 geek squad ill keep tat in mind
can i ask u somethin?

i have a new hp desktop computer wit 24inch monitor
but when u sit in a certain way u cant see the screen well esp 4 watchin a movie or somethin
it gets really dark esp the upper part (the person's eyes)
i have to sit up str8 & mostly go sit up real close 2 the screen
wtf is up wit tat?
the computer @ my work aint like tat nor were my old comps
the new screens suck
ive tried adjustin all the contrast & shit still shitty image
what can i do? can u plz help me out?
tysm

[DelinQuent]

i'm guessing your using a flat-panel LCD monitor.

The viewing angle for LCD screens is less than that of CRT monitors. So what you're seeing is completely normal. The only way to fix that is to turn the monitor and angle it basically.

[embm]

ill try tat thnx
hopefully it will work
if not ill hit u up again

[Requiem]

yeah, i work for geek squad.

you can't get past the log in, can't open task manager, that screams virus to me.

what you wanna do is shut the computer off. turn it on and start hitting f8 repeatedly until you get to the option to enter safe mode. choose "Safe Mode with Networking". This should allow you onto the computer with internet access enabled. From there do a google search for "MalwareBytes" click the first result and download the free tool. then install it and run a full scan with it. It'll take a little while to scan, but there's a good chance it'll find your virus and remove it.

EDIT-Don't have MSN, sorry.

all i get in safe mode's a black screen with "safe mode" on all 4 corners
do u have a phone number, would be easier to help. pm it to me if ur willing to help me over the phone.

[DelinQuent]

At this stage, it sounds like the virus has completely corrupted your OS (Windows XP/Vista/Whatever you're using)

the surefire method is to now completely format your hard drive and reinstall windows to start fresh.